Terms of Service

1. Acceptance of Terms

By accessing and using rePatt's AI-powered review analysis platform, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Service

rePatt provides an AI-powered platform that helps businesses analyze customer reviews, generate insights, and improve their online reputation. Our services include:

• AI-powered review analysis and sentiment detection
• Automated response generation and management
• Business insights and performance metrics
• Integration with Google Business Profile
• Customer support and consultation services

3. User Accounts

To access certain features of rePatt, you must create an account. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Providing accurate and complete information
• Notifying us immediately of any unauthorized use

4. Subscription and Payment

rePatt offers subscription-based services with different pricing tiers. By subscribing, you agree to:

• Pay all fees associated with your chosen plan
• Provide valid payment information
• Authorize recurring billing for subscription renewals
• Cancel your subscription before the next billing cycle to avoid charges

4.1. Pricing & Plan Changes

All subscription prices and plans are offered on a 3-month promotional basis starting from the user's subscription date. After this period, pricing may be updated or increased to reflect changes in features, operating costs, or market conditions.

If pricing changes, users will be notified in advance and any new pricing will apply only to future billing cycles. Existing subscriptions will not be charged retroactively.

5. Acceptable Use

You agree not to:

• Use the service for any illegal or unauthorized purpose
• Violate any applicable laws or regulations
• Interfere with or disrupt the service or servers
• Attempt to gain unauthorized access to our systems
• Share your account credentials with others
• Use the service to harm or harass others

6. Intellectual Property

rePatt and its content, including but not limited to text, graphics, logos, and software, are protected by intellectual property laws. You may not copy, modify, or distribute our content without permission.

7. Privacy and Data

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

8. Limitation of Liability

rePatt shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

9. Termination

We may terminate or suspend your account at any time for violation of these terms. You may cancel your subscription at any time through your account settings.

10. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or through our platform.

11. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: legal@repatt.ai
Address: rePatt, Canada